Thank you for your kind words, Stephen. I’m happy to hear that you’re fully satisfied with our service.
I apologize for your frustration. I am the Customer Service Rep who you were dealing with (Anamika). I just looked thru our chat and email history.
On August 15th, you started a chat to which I promptly replied and answered all your questions. Our chat lasted for about 5 minutes, after which I tried answer your last question and I was notified that you had gone offline. This can sometimes happen if there’s an internet connection problem or if you leave the website.
After that, you tried to start another chat but none of our Customer Service Reps were available to help you as this was outside our Live Chat hours of operation. However, I did follow up with you on email within a few hours with the following message:
“I apologize that we missed your chat. All our customer service reps were either offline or chatting with other customers. I am emailing to follow up with you. Please let me know what your question was and I’ll be happy to help.”
I did not get a response to my email. Two days later, you started another chat to which I replied to promptly (within 50 seconds). I chatted with you for over 30 minutes and answered all your questions and even offered to include a free gift with your purchase. Before exiting the chat, you rated my service as “Good” on the customer feedback form.
After shipping your order, I sent you another email following up and confirming that all your special requests had been taken care of.
I hope you are fully satisfied with my customer service.
Have a great day!
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I have contacted you via email about this. We’ve sent you a replacement.
Glad to hear you’ve outgrown your Stealth (that’s progress!). The 3-6 months is just a recommendation. You can use your understanding to judge when you need a new one (i.e- if it starts to look old, lose it’s shape, feels loose). If you take good care of your Innerwear, it can last for a year or more.
You can purchase any accessories (Jacket, Skin, Retainer Band) individually for $7.50 each. Or you purchase a combination of any three for $15. Send us an email at firstname.lastname@example.org with your size and items you want to purchase. We’ll set up a payment page for you.
Thank you for the feedback. We already make a version of the Stealth Innerwear called the “Extension Sleeve”. It is the same design without the ballstrap. To order, simply send us an email (email@example.com) requesting it.
Stealth for Men
Yes. You can purchase any accessories (Jacket, Skin, Retainer Band) individually for $7.50 each. Or you purchase a combination of any three for $15. Send us an email at firstname.lastname@example.org with your size and items you want to purchase. We’ll set up a payment page for you.
I am not understanding your question but if you are pumping for 4 hours you are really over doing it. You should be only be pumping for 15 to 20 minutes… 30 max.
Are you wearing the inner wear during your pumping session or putting it on afterwards?
Stealth for Men
Glad to hear you’re enjoying your Innerwear.
Yes, you can purchase the Corkscrew separately. Simply send email@example.com an email. Let us know what size and we’ll set up a payment page for you.
Stealth for Men
Very useful review. Thanks Gard901!