Order still processing

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  • #54687

    Rob Gordon
    Participant

    Hiya,

    I made an order back in January and have not had any notification of shipping and the order still says ‘processing’? I messaged on the ‘contact us’ page but had no response.

    Rob.

    #54700

    Stealth for Men
    Keymaster

    Hello Rob,

    All our support messages are clear. Can you try sending another. We have shipped all the backorders so we have the tracking number for you.

    #54760

    Rob Gordon
    Participant

    Thanks! Message sent again on the ‘contact us’ page.

     

    Rob.

     

    #54761

    Stealth for Men
    Keymaster

    I was just going to say that all the support messages have been cleared… but I searched Rob just in case and found your message was sent to the “spam folder”.

    This must have been the same situation with your original message. In any case, I will look into it now and reply in the next 5 minutes.

    #54762

    Stealth for Men
    Keymaster

    Rob, I have sent you the tracking number on the support thread. Here is a screen shot of the current status which indicates that the “international departure” for your country was on the 23rd of Feb. Now it just needs to clear customs your side before it gets picked up again in the tracking system for the expected delivery date.

     

    #54763

    Rob Gordon
    Participant

    Thank you for the very quick response. Stealth are the best!

     

     

Viewing 6 posts - 1 through 6 (of 6 total)

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