order not yet shipped?

[Cirdan]

Hi,

 

I placed an order on April 6 and have not received the order yet. I have emailed [email protected] last week asking for the tracking and so far have not received a response. Please help.

[Stealth Man]

Hello Cirdan,

I do not see any support messages pending.

I am assuming this must be a Canadian order as we are getting a bunch of messages the last couple of days asking for tracking numbers. We only now discovered that our Canadian orders are not being included on the international order processing data sheet.

Can you please send another message on the [email protected] support line so that I can look into your order and rectify the matter.

You can mention Cirdan in the message heading so that I can spot this right away and reply to you.

Thanks!

[Cirdan]

Yes its a canadian order. I got your reply to my email. Thank you.

[Author]

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