I don’t know why we are having so much difficulty with the correspondence. I have been diligently answering your replies with no response. When we did connect after I sent you from my personal email I received the required information. I then sent you the tracking number which was followed up by your request for help at the support email, the PM here, and the personal e-mail. I immediately responded by sending you the tracking number for the order we processed at the support email and to the PM here. I will send again by personal email and trust that you receive your tracking number there. If that fails I will just send you the tracking number right here and delete it after you confirm you have got it.